Greetings. I thought I’d pop in to talk about hiring a professional organizer. I get to work with people in their homes or offices to get organized. I often learn that this is the first time they have worked with someone to do this. If you’ve never worked with an organizer, you are not alone. Despite this career being around for several decades, many people are just learning they can get help organizing.
Here are some tips if you are thinking about hiring an organizer:
How to Search for a Professional Organizer: A simple Google search of the name of your town and the words professional organizer should reveal who is working in your area. If nothing shows up, try the nearest larger community name. Many organizers are willing to commute to neighboring towns. You can also look at the National Association of Professional Organizers website at www.napo.net. Many organizers are members- but I also know very good organizers who don’t participate. NAPO can be one more search tool for you.
Considerations on Who to Hire: Sure money is important. I’m a homeowner and I always want to know what it will cost. But, in organizing, it can’t be your primary decision factor. You need to consider how experienced the person is you are thinking of hiring. Do ask how long they have been in business and if they have experience in handling what you need done.
Business License: A qualified organizer is going to be a member of your community’s business people. Do they have a business license to work in your home?
Insurance: Just like a contractor you hire to work in your home, an organizer needs to be insured. Ask for proof of insurance.
Confidentiality: All of the organizers I know offer written confidentiality agreements. This means no matter what you tell them about your family or your disorganization, it remains confidential. This is especially important if you’ve asked them to handle files, papers and financial documents.
Fees: There is no right way or wrong way to be billed for organizing help. Some organizers simply charge by the hour, which is what I do. Very simple- I work for four hours and you pay for four hours. Others offer some kind of package, such as you buy a certain number of hours and the cost is $xxx. Finally there are a few that charge by the project, they may say “It will cost you $xxx to have your garage organized.” They don’t tell you how long it takes- you just pay that fee and they get it done in whatever time it takes. I’d say it is most common to be charged by the hour. Feel free to ask your organizer how they keep track of the time spent.
Payment: Typically, organizers expect to be paid on the day they do the work unless other arrangements are made ahead.
If you are emailing or calling to discuss organizing, here is a basic checklist you can follow:
- I need ______ organized. (Or describe your situation.)Do you have experience with that?
- How long have you been in business?
- Do you have a business license with (city or county name)?
- How do you charge for your work?
- Would you be able to provide me with proof of insurance and a confidentiality agreement at our first appointment?
- How do you prefer to be paid? (This way you can learn if they take cash, checks, credit cards and so on.)
If you didn’t find an organizer in your area to come into your home, consider virtual or online organization. This means you get advice via email, phone, share digital pictures or even Skype with an organizer. I offer that service for people who do not live hear me through my Organize Online program.





